LAPTOPWORLD CUSTOMER TERMS

PLEASE READ CAREFULLY: UNLESS YOU AS THE CUSTOMER HAVE ANOTHER VALID AGREEMENT APPLICABLE TO THIS PURCHASE, OR UNLESS THE laptopworld ELECTRONIC STORE SPECIFIES DIFFERING OR ADDITIONAL TERMS FOR A SPECIFIC PRODUCT OR SUPPORT, THE FOLLOWING laptopworld CUSTOMER TERMS AND ANY laptopworld SITE SPECIFIED TERMS WILL GOVERN PURCHASES MADE HEREUNDER.

BY USING, DOWNLOADING, INSTALLING, COPYING, OR ACCESSING THE PRODUCT, OR BY CHOOSING THE "I ACCEPT" OPTION LOCATED ON OR ADJACENT TO THE SCREEN WHERE THESE TERMS MAY BE DISPLAYED, YOU AGREE TO THE TERMS BELOW. IF YOU ARE ACCEPTING THESE TERMS ON BEHALF OF ANOTHER PERSON OR A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE FULL AUTHORITY TO BIND THAT PERSON, COMPANY, OR LEGAL ENTITY TO THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, AND DELIVERY OF THE PRODUCT OR SUPPORT IS EFFECTED, DO NOT USE, DOWNLOAD, INSTALL, COPY, OR ACCESS THE PRODUCT OR SUPPORT, AND PROMPTLY RETURN THE PRODUCT WITH PROOF OF PURCHASE AND OBTAIN A REFUND OF THE AMOUNT YOU PAID, IF ANY. IF YOU DOWNLOADED ANY SOFTWARE, CONTACT THE PARTY FROM WHOM YOU ACQUIRED IT.

1.  Parties. These terms represent the agreement (“Agreement”) that governs the purchase of products and services from the Hewlett-Packard Company entity identified in the signature section below (“laptopworld”) by the Customer entity identified below (“Customer”).
2.  Orders. “Order” means the accepted order including any supporting material which the parties identify as incorporated either by attachment or reference (“Supporting Material”). Supporting Material may include (as examples) product lists, hardware or software specifications, standard or negotiated service descriptions, data sheets and their supplements, and statements of work (SOWs), published warranties and service level agreements, and may be available to Customer in hard copy or by accessing a designated laptopworld website.
3. Order Arrangements. Customer may place orders with laptopworld through our website, customer-specific portal, or by letter, fax or e-mail. Where appropriate, orders must specify a delivery date. If Customer extends the delivery date of an existing Order beyond ninety (90) days, then it will be considered a new order. Customer may cancel a hardware Order at no charge up to five (5) business days prior to shipment date.
4.  Prices and Taxes. Prices will be as quoted in writing by laptopworld or, in the absence of a written quote, as set out on our website, customer-specific portal, or laptopworld published list price at the time an order is submitted to laptopworld. Prices are exclusive of taxes, duties, and fees (including installation, shipping, and handling) unless otherwise quoted
5.  Invoices and Payment. Customer agrees to pay all invoiced amounts within thirty (30) days of laptopworld’s invoice date. laptopworld may suspend or cancel performance of open Orders or services if Customer fails to make payments when due.
6.  Title. Risk of loss or damage and title for hardware products will pass upon delivery to Customer or its designee. Where permitted by law, laptopworld retains a security interest in products sold until full payment is received.
7. Delivery. laptopworld will use all commercially reasonable efforts to deliver products in a timely manner. laptopworld may elect to deliver software and related product/license information by electronic transmission or via download.
8. Installation. If laptopworld is providing installation with the product purchase, laptopworld’s site guidelines (available upon request) will describe Customer requirements. laptopworld will conduct its standard installation and test procedures to confirm completion.
9. Support Services. laptopworld’s support services will be described in the applicable Supporting Material , which will cover the description of laptopworld’s offering, eligibility requirements, service limitations and Customer responsibilities, as well as the Customer systems supported.
10. Eligibility. laptopworld’s service, support and warranty commitments do not cover claims resulting from:
    1. improper use, site preparation, or site or environmental conditions or other non-compliance with applicable Supporting Material;
    2.  Modifications or improper system maintenance or calibration not performed by laptopworld or authorized by laptopworld;
    3. failure or functional limitations of any non-laptopworld software or product impacting systems receiving laptopworld support or service;
    4. malware (e.g. virus, worm, etc.) not introduced by laptopworld; or
    5. abuse, negligence, accident, fire or water damage, electrical disturbances, transportation by Customer, or other causes beyond laptopworld’s control.
11. Dependencies. laptopworld’s ability to deliver services will depend on Customer’s reasonable and timely cooperation and the accuracy and completeness of any information from Customer needed to deliver the services.
12. Product Performance. All laptopworld-branded hardware products are covered by laptopworld’s limited warranty statements that are provided with the products or otherwise made available. Hardware warranties begin on the date of delivery or if applicable, upon completion of laptopworld installation, or (where Customer delays laptopworld installation) at the latest 30 days from the date of delivery. Non-laptopworld branded products receive warranty coverage as provided by the relevant third party supplier.
13. Software Performance. laptopworld warrants that its branded software products will conform materially to their specifications and be free of malware at the time of delivery. laptopworld warranties for software products will begin on the date of delivery and unless otherwise specified in Supporting Material, will last for ninety (90) days. laptopworld does not warrant that the operation of software products will be uninterrupted or error-free or that software products will operate in hardware and software combinations other than as authorized by laptopworld in Supporting Material.
14. Services Performance. Services are performed using generally recognized commercial practices and standards. Customer agrees to provide prompt notice of any such service concerns and laptopworld will re-perform any service that fails to meet this standard.
15. Product Warranty Claims. When we receive a valid warranty claim for an laptopworld hardware or software product, laptopworld will either repair the relevant defect or replace the product. If laptopworld is unable to complete the repair or replace the product within a reasonable time, Customer will be entitled to a full refund upon the prompt return of the product to laptopworld (if hardware) or upon written confirmation by Customer that the relevant software product has been destroyed or permanently disabled. laptopworld will pay for shipment of repaired or replaced products to Customer and Customer will be responsible for return shipment of the product to laptopworld.
16. Remedies. This Agreement states all remedies for warranty claims. To the extent permitted by law, laptopworld disclaims all other warranties.
17. Intellectual Property Rights. No transfer of ownership of any intellectual property will occur under this Agreement. Customer grants laptopworld a non-exclusive, worldwide, royalty-free right and license to any intellectual property that is necessary for laptopworld and its designees to perform the ordered services.